Privacy Policy
Effective Date: November 2025
1. Introduction
Etamen App ("we", "our", or "the Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store information when you use the Etamen App on iOS or Android devices.
2. Information We Collect
We collect information to provide, maintain, and improve app functionality: • Account Information: Name, email, phone number, age range, and user type (Senior or Caregiver). • Alert and Monitoring Data: Check-in responses, SOS alerts, fall detection events, and alert history. • Location Data: Captured during check-ins, SOS triggers, fall detection, and hourly updates to assist caregivers. • Device and Usage Information: Device type, operating system, app interactions, and usage patterns. • Billing and Group Information: Data related to trial periods, group membership, or subscription payments.
3. How We Use Your Information
We use your information to: • Operate and improve app functionality and alerts. • Notify caregivers in case of emergencies or missed check-ins. • Support billing and subscription management for groups. • Conduct analytics and monitor app performance. • Communicate important updates and administrative notices.
4. Sharing of Information
• Within Groups: Information necessary for alerts and notifications is shared with caregivers in the same group. • Service Providers: Trusted third-party providers may process information to support app operations, analytics, or notifications. • Legal Requirements: We may disclose information if required by law, regulation, or to protect safety and legal rights.
5. International Data Transfers
Your information may be stored or processed in countries outside your residence. We ensure that any cross-border transfers comply with applicable laws.
6. Security
We implement technical and organizational measures including encryption, secure authentication, and secure data transmission. While we strive to protect your information, no system is entirely risk-free.
7. User Rights
Users may request access, correction, or deletion of their personal information. Requests will be processed in accordance with applicable law.
8. Retention
Data is retained only as long as necessary to provide the service, comply with legal obligations, or for legitimate business purposes. Alert histories and location information are stored for a limited period to ensure proper monitoring.
9. Children
Etamen App is not designed for users under 16, and we do not knowingly collect information from children.
10. Changes to This Policy
We may update this policy from time to time. Significant changes will be communicated via the app or email.
11. Contact
For privacy-related questions: support [at] etamen [dot] app